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  1. Rentgrata
  2. Apartment shoppers

Apartment shoppers

Looking for an apartment? Chatting with residents? Get help here.

Contacting an Apartment Community

  • Can I use Rentgrata to find an apartment?
  • Can I schedule a tour using Rentgrata?
  • Why do I need to provide my contact information upfront?
  • I contacted a property and haven't heard back.
  • How do I contact a property?

Safety/Privacy

  • Does Rentgrata share my full name or contact information with current apartment residents?
  • How do I report or block a user?
  • Does Rentgrata share my conversations with the property manager?

Rewards or Move-in Bonus

  • Does Rentgrata or the Property Manager pay out move-in bonuses?
  • Why was I not eligible to earn a move-in bonus?
  • How are move-in bonuses paid out?
  • My future roommate and I chatted with current residents. Can we both earn a move-in bonus?
  • How do I know if I've earned a move-in bonus?
  • How do I earn a move-in bonus?
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